Our Purpose

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions.

Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes.

Our Founders

Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital.

Why Join Us

Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.

Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

The Opportunity

You will work to create solutions that are tailored to a prospect’s business needs and integrate our capabilities in a way that is valued by the customer and superior to the competition. You enjoy bringing your product and technical knowledge to bear when articulating our business proposition, and your analytical nature means you lean towards winning business by showing how a client's business model benefits from partnering with Fiddler.

The ideal candidate should be highly motivated, a self-starter, detail-oriented, process-driven, and employ an evangelical and strategic approach in your sales engagements. You should have a consistent track record of success in achieving new customer objectives and revenue targets. In addition, you should be comfortable selling a solution and technologies from within a technology startup environment to CxO, VP, and Director level contacts.

What You'll Do

Build awareness and opportunity for Fiddler within target accounts and territories
Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in enterprise companies
Demonstrate an understanding of customer requirements regarding AI models, and how the Fiddler platform can meet these requirements
Be able to recognize compelling reasons for customers and prospects to act upon these requirements, and in turn be able to persuasively articulate why Fiddler is best to meet these requirements
Navigate complex sales cycles, understanding client budgets and decision-making processes
Create and execute go to market plans that are based on viral methods and organic growth
Be a team player who is willing to do more than your part to contribute to the success of the team and Fiddler
Achieve all individual activity, pipeline, and revenue targets set by the company
Travel, as required - Approximately 10 – 25%
Work autonomously with efficiency and focus

What We're Looking For

At least 5+ years of outside sales experience
Experience selling within the Data, Big Data, and/or ML/AI spaces
Ability to articulate and sell the business value of big data and the big impact on businesses of all sizes
Experience selling to developers, data scientists, and C level executives
Significant experience at a fast-paced startup and ability to work well in unstructured environments
Technical background or experience selling a very technical product to a technical audience
Ability to understand the Machine Learning environment and build great relationships with highly technical customers
Experience identifying high-value customers and verticals to pursue
Proven negotiation and closing skills
Understanding of Machine Learning/Artificial Intelligence concepts
Proficient in cloud and on-premise enterprise technology solutions
Knowledge of ML Operations and methodologies is a plus
Located in New York or have experience targeting Financial companies

Pay Range in the US is $275,000 - $300,000 OTE. We are primarily looking for candidates in New York, but open to candidates in the US and Canada.

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.

Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require special accommodations in order to complete the interviews or perform job duties, please inform the recruiter at the beginning of the process.

Beware of job scam fraud! We prioritize candidate safety. Our recruiters use @fiddler.ai email addresses exclusively. In the US, we do not conduct interviews via text or instant message, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to hr@fiddler.ai.

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