About Us
Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.
SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.
We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.
Head of Americas Revenue Operations
Job Description
Head of Americas Revenue Operations - Director
The SUSE Global Revenue Operations team is hiring for a Director to lead Americas Revenue Operations. In this role, you will serve as a key business partner to the Americas Sales Leaders by leading the strategic development and execution of initiatives across all operational pillars: Territory & Account Planning, Pipeline Optimization, Opportunity Management, Sales Forecasting, Commission and Crediting, and Data & Analysis. You'll work closely with the regional sales and cross-functional leadership teams and provide key business insights to help them manage their business effectively. Oversee the day-to-day management across the team within the function and drive team engagement and collaboration. You will also help prioritize effectively and communicate proactively and consistently with multiple stakeholders.
The Director of Revenue Operations must bring prior experience operating within a SaaS environment, with a deep understanding of SaaS metrics, subscription-based revenue models, and the operational discipline required to drive growth and performance.
Primary Job Responsibilities
Build, coach, train, and manage a small, high-performing, and collaborative team.
Own and manage end-to-end processing, reporting, and analysis of revenue operations information through the underlying processes and systems.
Serve as business partner and advisor to key stakeholders in all matters related to Revenue Operations in the Americas. Advise Sales leadership on pipeline performance, forecast accuracy, opportunity management, and KPIs.
Partner closely with FP&A on forecasting, annual planning, quota setting, and performance-to-plan tracking.
Cultivate and manage strong cross-functional partnerships with Sales, Marketing, Finance, and other departments to drive alignment and simplify the sales processes.
Proactively identify business needs and develop strategic solutions.
Contribute significantly to the strategic direction and support sales in the adoption of critical sales applications (SFDC, Clari).
Champion the strategic adoption and integration of AI-powered tools and strategies to enhance sales effectiveness and generate actionable insights.
Ensure the team contributes actively to the annual planning process by providing data analysis and insights to inform the development of operational plans. Deliver to the requisite timeline of activities in supporting the annual planning.
Required Skills
Bachelor’s degree in business, marketing, or a related field; MBA or advanced degree is a plus.
10+ years of professional experience involving data management and analysis, driving forecasting, planning, and analytical functions.
10+ years in a Cloud, SaaS & Subscription Software environment is highly desired.
Advanced experience with SFDC, Clari, Power BI, G-Suite.
Strategic and tactical skills with great cross-collaboration abilities.
Experience implementing cross-organizational reports and dashboards.
Enthusiastic, detail-oriented, results-oriented, and team-focused.
Demonstrated solid customer service and interpersonal skills in a fast-paced environment.
Excellent communication skills and experience presenting to executive-level stakeholders.
Job
Sales / Customer Operations
What We Offer
We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.
SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.
This is a compelling opportunity for the right person to join us as we continue to scale and prosper.
If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!
We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.
Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.
SUSE Values
Choice
Innovation
Trust
Community
