Join Intuit's rapidly growing business unit focused on growing the Intuit Enterprise Suite (IES) customer base. We are problem-solvers and consultative experts, leveraging the latest technology to
address critical customer needs, specifically those using QuickBooks Desktop (Desktop) and migrating to IES. Our collaborative, cross-functional teams provide solutions that empower customers to optimize their finances and make confident decisions during their Desktop to IES transition.
Our approach is consultative; we deeply understand customer business needs, particularly their Desktop use cases and IES migration journey. As part of Intuit’s Mid-Market Sales organization, this role offers continuous career growth and development, contributing to our collective team success. The Mid-Market Sales Team delivers world-class solutions. The Senior Desktop Sales Engineer partners with this team to understand business owner needs, focusing on migration from Desktop to IES. This includes providing technical demonstrations of both Desktop and IES, removing sales barriers, accelerating knowledge, addressing learning needs, and providing organizational feedback on Desktop and IES products.
You will conduct Desktop and IES product demonstrations, manage technical validation for migrating customers, and develop customer business cases during the sales cycle. You will also serve as a liaison between sales, customers, and Intuit’s product teams for both Desktop and IES.
The Senior Desktop Sales Engineer:
- Is responsible for all technical, solution, and competitive aspects of the sales cycle, specifically for Desktop migrators to IES.
- Should have experience selling both Desktop and Intuit Enterprise Suite and the ability to showcase all technical merits of IES, with a particular focus on moving from Desktop over to IES.
- Will own the technical engagements with our customers and prospects for Desktop, and partner with internal teams to ensure a successful customer experience from pre to post sale.
- Will partner with leaders and other internal partners to identify learning opportunities on all aspects of selling IES to Desktop customers.
- Will work to monitor internal communications channels in order to provide real-time product insights to the sales team regarding Desktop migrations.
- Will take ownership of the technical relationship with our prospects to drive revenue by proactively managing and delivering successful technical engagements for customers moving from Desktop to IES.
Responsibilities
- Deliver sales and product training as needed to the Mid-Market sales teams, with a strong emphasis on processes related to successfully selling IES to Desktop customers.
- Collaborate with both Product and Marketing to build and manage a repository of seller facing content, videos, and training for Desktop migrators.
- Navigate selling processes while fostering deep understanding of key partners and their ability to deliver against the customer’s needs in the buying process of moving from Desktop to IES.
- Drive results in key success areas, including team quota attainment, close rates and customer facing activities.
- Proactively make solution recommendations to drive customer improvements using what you have learned about current use cases and needs with Desktop, and how that maps to IES.
- Articulate IES value propositions for the key industry focus area of responsibility with the understanding of Intuit’s products relative to major competitors.
- Role model Intuit’s values and foster a collaborative and inclusive environment.